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Terms of Service

 

Terms of Service for Rentaverse

Effective Date: June 23, 2025

Welcome to Rentaverse! These Terms of Service (“Terms“) govern your access to and use of the Rentaverse web application (the “Platform”), which facilitates peer-to-peer rentals of kayaks, canoes, and paddleboards.

  1. Introduction & Acceptance of Terms

1.1. What These Terms Cover: These Terms constitute a legally binding agreement between you and Rentaverse LLC, a Vermont limited liability company (“Rentaverse,” “we,” “us,” or “our“). These Terms govern your access and use of the Platform and all services provided through it. These Terms expressly incorporate by reference our Privacy Policy, which is available here, and all Waivers (as defined below). 

1.2. Your Agreement to Terms: BY ACCESSING, DOWNLOADING, REGISTERING FOR AN ACCOUNT, LISTING AN ITEM, BOOKING A RENTAL, BROWING, OR OTHERWISE USING THE PLATFORM, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO BE BOUND BY THESE TERMS, AS WELL AS OUR PRIVACY POLICY AND ALL APPLICABLE CLICK-WRAP WAIVERS. If you do not agree to these Terms, the Privacy Policy, or any applicable Waiver, you must not access or use the Platform. Your continued use of the Platform signifies your ongoing, acceptance of these Terms. 

1.3. Age Restrictions: The Platform is intended solely for Users who are 18 years of age or older and reside in the State of Vermont. Any access to or use of the Platform by anyone under 18 is strictly prohibited and constitutes a material breach of these Terms. By accessing or using the Platform, you represent and warrant that you are of legal age to form a binding contract with Rentaverse and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Platform.

  1. Definitions: Capitalized terms used in these Terms and not otherwise defined shall have the following meanings:
  • Commission” means the fee charged by Rentaverse to Users for facilitating successful rental transactions through the Platform. This fee structure will be clearly displayed on the Platform prior to booking confirmation and may be deducted from the Owner’s payout or charged directly to the Renter, or a combination thereof.
  • Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.
  • Owner” means a User who lists any Rental Item for rent on the Platform.
  • Prohibited Items” means any item or associated equipment not included expressly or by reference in the definition of “Rental Item.”
  • Renter” means a User who books or rents any Rental Item from an Owner through the Platform.
  • Rental Item” means any kayaks, canoes, paddleboards, and any associated equipment (e.g., paddles, Personal Flotation Devices (PFDs), air pump, safety gear, etc.) listed for rent by an Owner on the Platform. 
  • Rental Agreement” means the specific, direct contractual agreement formed exclusively between an Owner and a Renter for the rental and use of a specific Rental Item. Any Rental Agreement shall be deemed to incorporate the terms agreed upon during booking (typically, the Owner’s specified listing conditions) and the “Item Owner and Renter Waiver.”
  • User” means any individual who accesses or uses the Platform, including both Owners and Renters.
  • Waivers” mean all waivers of liability (a) presented to you during your use of the Platform, including, but not limited to, the Rentaverse and Item Owner Waiver, the Item Owner and Renter Waiver, and the Rentaverse and Renter Waiver, and (b) agreed to by you by either (i) accessing or using the Platform after being presented with such waiver, (ii) registering for an account on the Platform, or (iii) clicking a button or checking a box marked “I agree” or something similar after being presented with such waiver or a link to such waiver.
  1. Rentaverse’s Limited Role and Disclaimers

3.1. Rentaverse’s Role: Rentaverse operates strictly as a “matchmaker” or “facilitator” to help connect Owners with Users to facilitate the renting of Rental Items. We provide a technological platform, the Platform, that connects Owners who wish to rent out Rental Items with Renters seeking to rent such items. 

WE ARE NOT A PARTY TO ANY RENTAL TRANSACTIONS: Rentaverse IS NOT THE OWNER OR LESSOR OF ANY RENTAL ITEMS. We do NOT own, possess, inspect, maintain, store, transport, repair, or service any Rental Item listed on the Platform. We do NOT provide insurance. We do NOT directly participate in the physical exchange, operation, or use of the Rental Items. The actual rental transaction and the Rental Agreement are solely and exclusively between the Owner and the Renter. 

Rentaverse does not inspect or verify the condition, quality, safety, fitness for a particular purpose, or legality of any Rental Item. Rentaverse does not guarantee the accuracy of any listing or the reliability, qualifications, or identity of any User. Users are solely and entirely responsible for verifying the condition, safety, and suitability of Rental Items and the qualifications, identity, and representations of other Users. 

3.2. ABSOLUTELY NO INSURANCE PROVISION: Rentaverse DOES NOT PROVIDE ANY INSURANCE COVERAGE WHATSOEVER FOR RENTAL ITEMS, PERSONAL INJURY, DEATH, OR THIRD-PARTY LIABILITY ARISING FROM RENTALS FACILITATED THROUGH THE PLATFORM, OR FROM ANY USER’S USE OF THE PLATFORM OR RENTAL ITEMS. USERS ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR SECURING AND MAINTAINING THEIR OWN APPROPRIATE AND ADEQUATE INSURANCE. This includes, without limitation, property insurance for Owners’ items (covering damage, theft, or loss), and medical, health, accident, liability, and other personal insurance for Renters (covering personal injury, death, or third-party liability). You acknowledge and agree that Rentaverse has no obligation to provide, and does not provide, any insurance coverage related to any rental transaction, your use of the Platform, or the use of any Rental Item. 

3.3. Disclaimer of Warranties: THE PLATFORM AND ALL SERVICES, INFORMATION, AND CONTENT PROVIDED THROUGH IT ARE FURNISHED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, RENTAVERSE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. RENTAVERSE MAKES NO WARRANTY THAT (A) THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) YOUR ACCESS TO THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ENTIRELY ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE ACCURATE, RELIABLE, OR COMPLETE; (D) THE QUALITY OF ANY PRODUCTS (INCLUDING ANY RENTAL ITEMS), SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED, RENTED, OR OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE PLATFORM AND ANY RENTAL ITEM IS AT YOUR SOLE RISK. 

RENTAVERSE DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE PLATFORM OR ANY HYPERLINKED WEBSITE OR SERVICE, AND RENTAVERSE WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

FEDERAL LAW, SOME STATES, PROVINCES, AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATIONS OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS AND EXCLUSIONS UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

3.4. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RENTAVERSE, ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS, PARTNERS, OR SUCCESSORS (COLLECTIVELY, THE ” RENTAVERSE PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR MULTIPLIED DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF RENTAVERSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR IN CONNECTION WITH: (a) YOUR USE OR INABILITY TO USE THE PLATFORM; (b)THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE PLATFORM; (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (d) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE PLATFORM; (e) ANY RENTAL TRANSACTION OR AGREEMENT BETWEEN OWNERS AND RENTERS; (f) THE CONDITION, SAFETY, SUITABILITY, OR AVAILABILITY OF ANY RENTAL ITEM; (g) ANY PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE (INCLUDING, BUT NOT LIMITED TO, DAMAGE TO RENTAL ITEMS) ARISING FROM THE USE, POSSESSION, OR EXCHANGE OF ANY RENTAL ITEM; (h) ANY DISPUTE BETWEEN USERS; OR (i) ANY OTHER MATTER RELATING TO THE PLATFORM OR SERVICES. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE RENTAVERSE PARTIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES PAID BY YOU TO RENTAVERSE IN THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE CLAIM GIVING RISE TO SUCH LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF RENTAVERSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

  1. User Accounts and Conduct

4.1. Account Creation: To access certain features and services of the Platform, you must register for an account. You agree to provide accurate, current, complete, and truthful information during the registration process and to maintain and promptly update such information to keep it accurate, current, and complete at all times. Rentaverse reserves the unequivocal right, at its sole discretion, to suspend or terminate your account and your access to the Platform if any information provided during registration or thereafter proves to be inaccurate, not current, incomplete, or fraudulent. 

4.2. Account Security: You are solely and entirely responsible for maintaining the confidentiality of your password. You are solely Responsible and liable for all activities conducted through your account whether you have authorized such activities or not. You may not disclose your account credentials to any third-party. You agree to immediately notify Rentaverse of any unauthorized use of your account or any other breach of security. Rentaverse expressly disclaims any and all liability for any loss or damage arising from your failure to comply with these account security requirements. 

You may not register for more than one Rentaverse account and you may not transfer your account to another party at any time. Users found to have more than one account or to have transferred their account will be banned from usage of the Platform.

4.3. Prohibited Uses: You agree not to use the Platform for any purpose that is unlawful, fraudulent, harmful, or otherwise prohibited by these Terms or any applicable local, state, or federal law. Prohibited uses include, but are not limited to: (a) engaging in any fraudulent activity, misrepresentation, or any illegal or criminal act; (b) misusing Rental Items, including their use for any purpose other than recreation as intended, or in violation of any applicable laws or regulations; (c) harassing, abusing, threatening, defaming, slandering, or otherwise violating the legal rights of other Users or third parties; (d) collecting or storing personal data about other Users without their express consent; (e) impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity; (f) interfering with, disrupting, or attempting to gain unauthorized access to the Platform or servers or networks connected to the Platform; (g) engaging in any activity that could damage, disable, overburden, or impair the Platform’s infrastructure or service; (h) circumventing, or attempting to circumvent, any fees, commissions, or payment processes of Rentaverse; (i) listing or renting any Prohibited Items. If any such activities that are illegal in nature or jeopardize the health, safety and security of other Users are detected, Rentaverse will take appropriate action which may include reporting to the appropriate authorities. 

4.4 Prohibited Items: Without limiting Section 4.3, Users may not list or rent Prohibited Items on or through the Platform. For the avoidance of doubt, the following items shall constitute Prohibited Items: (i) alcohol, tobacco, drugs and drug paraphernalia; (ii) illegal items, items promoting illegal activity and highly regulated items; (iii) pornography or mature content; (iv) items that violate the Intellectual Property Rights or other proprietary rights of any third party; (v) animals and animal products; and/or (vi) any items that are not clean or in good condition. 

4.5. Account Suspension/Termination: Rentaverse reserves the absolute right, at its sole discretion, to suspend or terminate your account and access to the Platform immediately, without prior notice or liability, for any reason whatsoever, including but not limited to: (a) your breach of these Terms; (b) your violation of any applicable law or regulation; (c) your engagement in fraudulent, illegal, or unethical activities; (d) if your actions create risk or possible legal exposure for Rentaverse or other Users; or (e) for any other reason Rentaverse deems appropriate for the protection of its business or Users.

Suspension or termination does not affect your responsibility to adhere to any pre-existing obligations or liabilities, financial, legal or otherwise, pertaining to any Rental Agreement made prior to account termination.

  1. Rental Process

5.1. Listing Requirements for Owners: 

(a) Owners must provide accurate, complete, and truthful descriptions, specifications, and current photos of their Rental Items. Any known defects or unique characteristics must be clearly disclosed. 

(b) Owners must accurately represent the availability of their Rental Item(s). 

(c) Owners must ensure that their Rental Items are safe, in good working condition, and comply with all applicable local, state, and federal laws and safety standards. 

(d) Owners must legally own the Rental Items or possess full and unencumbered authority to rent them out. 

(e) Prior to listing any item on the Platform, Owners must review and agree to be bound by all applicable Waivers, including but not limited to the Rentaverse and Item Owner Waiver. Your agreement to these Waivers is a condition precedent to any listing. If you do not agree to any of these Waivers, then you may not list any items on the Platform.

(f) Prior to confirming any booking, Owners must review and agree to be bound by all applicable Waivers, including but not limited to the Item Owner and Renter Waiver. Your agreement to these Waivers is a condition precedent to forming any Rental Agreement. If you do not agree to any of these Waivers, then you may not form a Rental Agreement using the Platform.

5.2. Booking Process for Renters: 

(a) Renters may submit booking requests for Rental Items through the Platform. 

(b) Upon an Owner’s acceptance of a booking request, a binding Rental Agreement is formed directly and solely between the Owner and the Renter. This Rental Agreement includes the Owner’s specific listing terms (e.g., specific return conditions, late fees, cleaning fees, item specifications, etc.). 

(c) Prior to confirming any booking, Renters must review and agree to be bound by all applicable Waivers, including but not limited to the Item Owner and Renter Waiver and the Rentaverse and Renter Waiver. Your agreement to these waivers is a condition precedent to any booking. 

(d) Payment for the rental will be processed as described in Section 6. 

5.3. Rental Duration, Pickup/Return: Owners and Renters are solely and entirely responsible for agreeing upon, coordinating, and meticulously adhering to the rental duration, specific pickup procedures, and return procedures. Such terms shall be mutually agreed to by the Owners and Renters in any Rental Agreement executed between them. Rentaverse is not responsible for, nor does it supervise, facilitate, or monitor these physical exchanges. 

5.4. Communication Guidelines: Owners and Renters are encouraged to communicate respectfully and professionally through the Platform’s messaging system. Any attempt to circumvent the Platform’s booking and payment system, or to conduct off-Platform communication or transactions aimed at avoiding Rentaverse’s fees, is strictly prohibited and may result in account suspension or termination.

  1. Payments & Fees

6.1. Commission Structure: Rentaverse charges a commission on successful rental transactions facilitated through the Platform, as detailed in Section 2 above. Specific fee structures and any Renter-side fees will be clearly displayed on the Platform prior to booking confirmation. 

6.2. Payment Processing: All payments for rentals, commissions, and associated fees are processed exclusively by a reputable third-party payment processor. Rentaverse DOES NOT DIRECTLY HOLD, PROCESS, OR STORE ANY CREDIT CARD OR SENSITIVE PAYMENT INFORMATION. By using the Platform and its payment functionality, you agree to be bound by the terms and conditions of our third-party payment processor, which can be found here.

6.3. Security Deposits: If applicable, security deposits will be managed and held by the third-party payment processor. Rentaverse provides a mechanism on the Platform for Owners to report damage and submit claims against security deposits. However, Rentaverse DOES NOT ADJUDICATE, MEDIATE, OR ASSUME ANY RESPONSIBILITY FOR THE OUTCOME OF DISPUTES RELATED TO SECURITY DEPOSITS. Any disputes are solely between the Owner and the Renter. 

6.4. Cancellation Policies: Cancellation policies, including refund eligibility for both Owners and Renters, will be clearly and conspicuously outlined on the Platform. Users agree to strictly adhere to these policies. 

6.5. Late Return Fees, Cleaning Fees, Damage Fees: Owners may establish and charge commercially reasonable late return fees, cleaning fees, or damage fees as part of their listing terms. Any such fees must be clearly included in the listing for each Rental Item. Rentaverse provides a system for Owners to report and claim such fees from Renters, often via the security deposit mechanism. Rentaverse’s role in these matters is strictly limited to facilitating the reporting and claim process; we do not adjudicate or assume any responsibility for the resolution or enforcement of these User-to-User disputes. The resolution and enforcement of any claims (e.g., collection of damages beyond a security deposit) is solely between the Owner and Renter and you hereby agree to indemnify, defend (unless Rentaverse elects to defend itself), and hold Rentaverse harmless from any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with such claims. 

6.6. Taxes: Users are solely responsible for understanding and complying with all applicable tax laws, including income tax, sales tax, and any other taxes or duties arising from their rental activities on the Platform. This includes, but is not limited to, compliance with Vermont sales tax laws if applicable to rentals. Users acknowledge that marketplace facilitators like Rentaverse may have separate tax collection and remittance obligations in certain jurisdictions, and you agree to provide any information necessary for Rentaverse to comply with such obligations. Rentaverse is not responsible for advising on or remitting your personal tax obligations.

  1. Responsibilities of Owners

7.1. Item Condition & Legality: Owners warrant that all listed Rental Items are safe, in good working condition, and legally owned or permitted for rental. The Rental Items must be free of known defects that would pose a safety risk. Owners agree to diligently inspect their Rental Items before each rental. 

7.2. Accurate Descriptions: Owners must provide accurate, complete, and truthful descriptions, specifications, and current photos of their Rental Items. Any known defects or unique characteristics must be clearly disclosed within the listing. 

7.3. Compliance with Laws: Owners agree to comply with all applicable local, state, and federal laws and regulations related to the ownership, maintenance, and rental of Rental Items (including, but not limited to, any laws and regulations relating to watercraft).

7.4. Insurance Responsibility: Owners are solely responsible for securing and maintaining their own appropriate and adequate insurance coverage (e.g., homeowner’s, renter’s, personal property, commercial general liability, or specialized marine/equipment rental insurance) to cover any potential damage to their Rental Items, theft, misuse by Renters, failure of Renters to return Rental Items, personal injury, death, or third-party liability claims arising from the listing, rental, or use of the Rental Item(s) through the Rentaverse Platform. RENTAVERSE DOES NOT PROVIDE THIS INSURANCE AND IS NOT AN INSURED PARTY ON ANY OF YOUR POLICIES. 

7.5. Communication & Exchange: Owners are responsible for timely and clear communication with Renters and for facilitating smooth, safe, and mutually agreed-upon pickup and return of Rental Items.

7.6. Damage, Loss & Theft Reporting: Owners must report any damage, loss, or theft of the Rental Item(s) to Rentaverse immediately upon discovery. The Owner holds the sole responsibility of reporting theft to the appropriate authorities. 

7.7. Return Condition: Owners are responsible for inspecting the Rental Item for damage at time of return. Any damage not identified and agreed upon with the Renter at time of return will be the sole responsibility of the Owner and the Renter may not be held liable or responsible. 

7.8 Confirmation of Identify of Renter: Owners have the sole responsibility of confirming the Identity of the Renter at time of exchange and the right to refuse to complete the exchange if you are not confident that the Renter is who they claim to be.

  1. Responsibilities of Renters

8.1. Care and Responsible Use: Renters agree to treat Rental Items with utmost care, use them responsibly, and only for their intended recreational purpose. Renters are responsible for verifying the condition of the item upon pickup and reporting any pre-existing damage to the Owner and Rentaverse immediately. 

8.2. Compliance with Laws & Safety: Renters agree to comply with all applicable local, state, and federal laws and regulations during the entire rental period. Renters are responsible for understanding and adhering to all safety guidelines provided by the Owner or generally applicable to the proper use of the Rental Item and water sports generally. 

8.3. Return Condition & Promptness: Renters agree to return Rental Items promptly, at the agreed-upon time and location, and in the same condition as received, Normal Wear and Tear (as defined below) excepted. 

8.4. Damage, Loss & Theft Reporting: Renters must report any damage, loss, or theft of the Rental Item(s) to the Owner and Rentaverse immediately upon discovery. 

8.5. Acknowledgement of Inherent Risks: RENTERS EXPLICITLY ACKNOWLEDGE AND VOLUNTARILY ASSUME THE INHERENT, OBVIOUS, AND FORESEEABLE RISKS ASSOCIATED WITH USING AND TRANSPORTING THE RENTAL ITEMS AND WATER SPORTS AND RECREATIONAL ACTIVITIES INVOLVING KAYAKS, CANOES, AND PADDLEBOARDS, AS FURTHER DETAILED IN THE ITEM OWNER AND RENTER WAIVER AND THE RENTAVERSE AND RENTER WAIVER. 

8.6. Insurance Responsibility: Renters are solely responsible for securing and maintaining their own appropriate and adequate insurance coverage (e.g., medical, health, accident, liability, or other personal insurance) to cover any potential personal injury, death, or third-party liability claims arising from their rental or use of Rental Items. Rentaverse DOES NOT PROVIDE THIS INSURANCE AND IS NOT AN INSURED PARTY ON ANY OF YOUR POLICIES.

8.7. Responsibility for Authorized Additional Users: The Renter hereby agrees that: (a) Certain Rental Items (e.g., tandem kayaks, canoes) are designed for use by more than one individual. The Renter who entered the Rental Agreement with the Owner (the “Primary Renter“) may permit additional individuals (“Authorized Additional User(s)“) to use such specifically designated Rental Items, subject strictly to the conditions outlined herein; (b) the Primary Renter is solely and entirely responsible for ensuring that any Authorized Additional User: (i) is made fully aware of and understands all applicable terms of this Agreement, relevant safety guidelines, and the inherent risks associated with the use of the Rental Item, as detailed in this Agreement and the applicable Item Owner and Renter Waiver and the Rentaverse and Renter Waiver, (ii) expressly agrees to comply with all such terms, guidelines, and risk acknowledgements prior to using the Rental Item; (c) the Primary Renter represents and warrants that they will obtain the agreements set forth in clause (b)(ii) from each Authorized Additional User; (d) the Primary Renter agrees to be fully and directly responsible and liable for any and all actions or omissions of any Authorized Additional User(s), including but not limited to any breach of these Terms, damage to the Rental Item, personal injury, or third-party claims, as if such actions or omissions were the Primary Renter’s own; (e) to the maximum extent permitted by law, the Primary Renter agrees to indemnify, defend (unless Rentaverse elects to defend itself), and hold harmless Rentaverse and the Owner from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with the use of the Rental Item by any Authorized Additional User(s) under the Primary Renter’s supervision or permission; (f) if an Authorized Additional User is a minor, the Primary Renter represents and warrants that they are the parent or legal guardian of such minor and have the full legal authority to consent to these Terms and the associated Waivers on behalf of the minor. The Primary Renter further agrees to continuously supervise any such minor’s use of the Rental Item.

8.8. Prohibition on Unauthorized Transfer, Assignment, or Sub-Renting: The Renter hereby agrees that: (a) the Renter is strictly prohibited from assigning, sub-renting, loaning, selling, or otherwise transferring their rights under these Terms or the applicable Rental Agreement or the possession or use of the Rental Item(s) to any third party who is not an Authorized Additional User expressly permitted under the terms of Section 8.7; (b) each rental is personal to the Renter and any Authorized Additional User(s) for whom the Renter assumes full responsibility as per Section 8.7; (c) any attempt to transfer or allow use by unauthorized individuals shall be a material breach of these Terms and the applicable Rental Agreement; (d) in the event of any unauthorized transfer, assignment, sub-renting, or use by an unauthorized third party in breach of this Section 8.8, the Renter shall remain fully and solely liable and responsible for any and all damages, losses, liabilities, claims, costs, and expenses (including but not limited to damage to the Rental Item(s), personal injury to any party, or third-party property damage claims, and attorney’s fees) arising from or in any way connected with the use of the Rental Item(s) by such unauthorized third party (this liability applies to the same extent as if the Renter had personally engaged in such activity or directly caused such damage, loss, or injury); and (e) the Renter shall indemnify, defend (unless Rentaverse elects to defend itself), and hold harmless Rentaverse and the Owner from any and all consequences, claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to such prohibited transfer or use by an unauthorized third party.

8.9. Responsibility for Renter’s and Authorized Additional Users’ Personal Property: The Renter hereby agrees that: (a) Renter is solely and exclusively responsible and liable for any and all loss, damage, or theft of any personal property belonging to the Renter, or to any Authorized Additional User(s) (“Personal Property“), that may occur before, during, or after the rental period, in connection with the Rental Item(s); (b) this responsibility includes, but is not limited to, Personal Property left, stored, secured, or transported in or on the Rental Item(s), or otherwise affected by the transport, use, or misuse of the Rental Item(s) by the Renter or any Authorized Additional User(s); and (c) neither the Owner nor Rentaverse provides any insurance for, nor shall they be held liable or responsible for, any such loss, damage, or theft of Personal Property. Renter is advised to secure their own insurance for their Personal Property if desired.

8.10. Responsibility for Damage to Third-Party Property: The Renter hereby agrees that: (a) Renter is solely and exclusively responsible and liable for any and all damage, loss, or destruction caused to the property of any third party (“Third-Party Property Damage“) arising from or in any way connected with the Renter’s, or any Authorized Additional User’s, possession, use, misuse, loading, unloading, or operation of the Rental Item(s); (b) this responsibility includes, without limitation, damage to other watercraft, vehicles, docks, real property, or any other third-party assets; (c) Renter agrees to report any such Third-Party Property Damage immediately to the Owner, Rentaverse, and, where appropriate, to the affected third party and relevant authorities; and (d) Renter shall indemnify, defend (unless Rentaverse elects to defend itself), and hold harmless both the Owner and Rentaverse from and against any and all claims, demands, actions, suits, proceedings, losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to any Third-Party Property Damage caused or alleged to have been caused by the Renter or any Authorized Additional User(s) during the rental period or in connection with the Rental Item(s).

  1. Damage, Loss & Disputes (User-to-User)

9.1. Reporting Damage/Loss: The Platform provides a mechanism for Owners to report damage, loss, or theft of Rental Items by Renters. Users agree to follow the Platform’s prescribed procedures for reporting and documenting such incidents, including providing photographic evidence where possible. 

9.2. Rentaverse’s Role in Disputes: Rentaverse’s role in User-to-User disputes (e.g., over damage, late fees, cleaning fees, non-return) is strictly limited to facilitating communication and providing a mechanism for security deposit/damage fee claims between users. RENTAVERSE DOES NOT ADJUDICATE, MEDIATE, ARBITRATE, OR ASSUME ANY RESPONSIBILITY FOR THE OUTCOMES OF THESE DISPUTES. Users expressly acknowledge that Rentaverse is not responsible for enforcing any Rental Agreement or for resolving disputes between Owners and Renters. Users must pursue resolution of such disputes directly with each other. 

9.3. User Responsibility for Damage/Loss

Renters are solely and fully responsible for any damage, loss, or theft of the Rental Item(s) during the rental period. Owners may pursue claims against Renters for such damage or loss, including through the security deposit mechanism, direct communication, or legal action outside the Platform.

As used in these Terms, “Normal Wear and Tear” refers to the expected deterioration of a Rental Item that occurs through its typical and reasonable use, and which doesn’t significantly impair its functionality or safety. This includes, but isn’t limited to:

  • Minor cosmetic scratches and scuffs on the hull or deck from normal contact with water, sand, or typical launching/landing surfaces.
  • Fading of colors or graphics due to sun exposure.
  • Minor dings or abrasions on paddle blades or shafts that don’t affect their structural integrity or performance.
  • Slight stretching or loosening of bungees or deck rigging that can be easily re-tightened or adjusted.
  • Expected erosion of protective coatings in high-contact areas over time.

“Normal Wear and Tear” does NOT include damage resulting from misuse, neglect, accidents, or abnormal stresses. Examples of damage NOT considered Normal Wear and Tear include, but aren’t limited to: punctures, cracks, significant gouges, deformities, broken or missing parts (e.g., handles, fins, seats), damage from dragging over abrasive surfaces, or damage caused by impact with rocks, submerged objects, or other vessels.

9.4. Non-Return, Misappropriation, or Theft of Rental Items

We consider the following actions as non-return, misappropriation, or potential theft of a Rental Item. If any of these occur during your rental period, whether by you or someone operating the Rental Item with or without your permission, we may report the Rental Item as unrecovered, misappropriated, or stolen to law enforcement. This could lead to an investigation, arrest, and civil or criminal penalties for you and anyone else involved.

Such conduct also represents a material breach of this Agreement. It may result in:

  • Immediate suspension or termination of your Rentaverse account.
  • Forfeiture of any security deposit.
  • Pursuit of all available legal remedies by the Owner and/or Rentaverse.

What We Consider Non-Return or Misappropriation:

  • Failure to Return: You don’t return the Rental Item at the agreed time and location, and you fail to promptly communicate with the Owner or Rentaverse to fix the situation.
  • Unauthorized Extension or Payment Failure: You don’t return the Rental Item by the end of the agreed rental period and haven’t properly extended the rental through the Platform. This also applies if your rental is shortened or terminated due to a payment failure for any fees or extension charges, and you then fail to immediately return the Rental Item.
  • Improper Return Location: You return the Rental Item to any location other than the specific return spot in your Rental Agreement or what was expressly agreed upon in writing (via the Platform’s messaging system) with the Owner. You remain fully responsible for any damage, loss, or theft that occurs until the Owner recovers and inspects the Rental Item after such an improper return.
  • Misrepresentation of Facts: You provide false material facts to the Owner or Rentaverse about your booking, your identity, the identity of Authorized Additional Users, the intended use, or the actual operation of the Rental Item.
  • Abandonment or Gross Neglect: The Rental Item is stolen, significantly damaged, or lost because it was left unlocked (if locking mechanisms were provided and their use instructed), unsecured, or unattended in a way that shows gross neglect for the Rental Item’s safety and security during the rental period. This includes leaving items unattended in high-risk public areas for extended periods without appropriate security measures.
  • Failure to Cooperate or Report: You fail or refuse to communicate truthfully and in good faith with the Owner, Rentaverse, law enforcement, or other relevant authorities regarding any accident, vandalism, damage, loss, or theft involving the Rental Item. This also includes failing to cooperate with any investigation of such an incident.
  • Use by Unauthorized Persons: The Rental Item is used or operated by someone who has provided a fictitious name, false address, or other falsified identification; whose permission to use the item under your booking becomes invalid; or who gained access to the item without the Owner’s explicit permission through your booking. This also applies if you misrepresent or withhold material facts from the Owner or Rentaverse related to the booking, use, or operation of the Rental Item.

9.4.1. Consequences and Costs

In addition to any other remedies available to the Owner or Rentaverse under these Terms or at law:

  • Recovery Costs: As the Renter who made the booking, you are responsible for all reasonable costs incurred by the Owner and/or Rentaverse to locate and recover Rental Items that are not returned or are improperly returned as described above. This can include, but is not limited to, private investigation costs, transportation costs, and legal fees.
  • Administration Fee for Reporting Non-Return/Theft: An administration fee (the amount of which will be specified on the Rentaverse Platform, e.g., in a fee schedule or help section) may be charged if Rentaverse and/or the Owner has to report a Rental Item as unrecovered, misappropriated, or stolen to law enforcement because it wasn’t returned according to these Terms. For example, this fee might be $250-$500, plus applicable taxes.
  • No Limitation of Liability: Imposing any fees or recovery costs does not limit your overall liability for the full value of the Rental Item if the Rental Item is lost, stolen, or damaged beyond repair, or for any other damages or losses the Owner or Rentaverse incurs.

9.4.2. Recovery of Equipment

The Owner and/or an authorized agent of the Owner or Rentaverse may take steps to recover any Rental Item without further demand, at your sole expense, if the Rental Item is not returned by the end of the agreed rental period (including any authorized extensions), is found illegally or improperly stored, appears abandoned, or is being used in violation of applicable law or these Terms.

9.4.3. Your Duty for Missing or Stolen Rental Items

If a Rental Item goes missing or is believed to be stolen during your rental period (or any extension thereof), you must:

  • Immediately notify the Owner and Rentaverse through the Platform’s designated communication channels.
  • If applicable (e.g., if locking mechanisms or keys were provided), immediately arrange to return any original keys, locking devices, or other accessories to the Owner.
  • File a police report with the relevant law enforcement agency immediately upon discovering the Rental Item is missing or stolen, but no later than twelve (12) hours after discovery. You must provide a copy of this police report to the Owner and Rentaverse within twenty-four (24) hours of filing.
  • Cooperate fully and truthfully with the Owner, Rentaverse, law enforcement, and any other relevant authorities (including insurance companies, if applicable) in all matters related to the investigation and recovery efforts.

9.5 User-to-User Dispute Resolution: Users are strongly encouraged to seek to resolve disagreements or disputes which may arise in relation to a Rental Item – either before the rental period, during the rental period or following its conclusion – amicably between themselves. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Rentaverse shall have no liability for your interactions with other Users, or for any User’s action or inaction, relating to a dispute or otherwise. 

  1. User Contributions

10.1 User Contributions Generally: The Platform may contain listings for Rental Items posted by Owners, message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow Users to post, submit, publish, display, or transmit to other Users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Platform.

All User Contributions must comply with the Content Standards set out in this Section 10.

Any User Contribution you post to the Platform will be considered non-confidential and non-proprietary. By providing any User Contribution on the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose/according to your account settings. 

You represent and warrant that: 

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with these Terms. 

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Rentaverse, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other User of the Platform. 

10.2 Monitoring and Enforcement; Termination:

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates these Terms, including the Content Standards, infringes any Intellectual Property Right or other right of any person or entity, threatens the personal safety of Users of the Platform or the public, or could create liability for Rentaverse.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their Intellectual Property Rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform. 
  • Terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform. YOU WAIVE AND HOLD HARMLESS RENTAVERSE AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review material before it is posted on the Platform and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any User or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

10.3 Content Standards:

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, gender identity, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other Intellectual Property Rights or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy, which is available here.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization. 
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

10.4 Copyright Infringement:

If you believe that any User Contributions violate your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. It is the policy of Rentaverse to terminate the User accounts of repeat infringers. 

10.5 Reliance on Information Posted:

The information presented on or through the Platform is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.

This Platform may include content provided by third parties, including materials provided by other Users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Rentaverse, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Rentaverse. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

  1. Intellectual Property Rights

11.1. User Content: You retain ownership of any User Content you upload, post, or transmit to the Platform, including descriptions and photos of Rental Items. 

11.2. License to Rentaverse: Without limiting the license provided for in Section 10.1, by uploading, posting, or transmitting User Content, you grant Rentaverse a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, distribute, prepare derivative works of, display, perform, and otherwise exploit your User Content in connection with the Platform and Rentaverse’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels. 

11.3. Platform Content: All content on the Platform (excluding User Content), including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and any Intellectual Property Rights related to any of the foregoing, is the exclusive property of Rentaverse, its licensors, or its other content suppliers and is protected by applicable United States and international Intellectual Property Rights laws. 

Subject to your compliance with these Terms, Rentaverse permits you to use the Platform for your personal and, other than for renting Rental Items pursuant to these Terms, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal and, other than for renting Rental Items pursuant to these Terms, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • Modify copies of any materials from the Platform.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Platform.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of these Terms, your right to use the Platform will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Platform is transferred to you, and all rights not expressly granted are reserved by Rentaverse. Any use of the Platform not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

  1. Privacy:

Your use of the Platform is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information. Our Privacy Policy is accessible here.

  1. Linking to the Platform Services and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part. 

The Platform may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on the Platform.
  • Send emails or other communications with certain content, or links to certain content, on the Platform.
  • Cause limited portions of content on the Platform to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

  • Establish a link from the Platform that is not owned by you.
  • Cause the Platform or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
  • Link to any part of the Platform other than the homepage.
  • Otherwise take any action with respect to the materials on the Platform that is inconsistent with any other provision of these Terms.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in Section 10.3 of these Terms.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion. 

  1. Links from the Platform Services:

If the Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

  1. Geographic Restrictions:

The owner of the Platform is based in the State of Vermont in the United States. We provide the Platform for use only by persons located in the State of Vermont in the United States. We make no claims that the Platform or any of its content is accessible or appropriate outside of the State of Vermont in the United States. Access to the Platform may not be legal by certain persons or in certain countries. If you access the Platform from outside the State of Vermont in the United States, you do so on your own initiative and are responsible for compliance with local laws.

  1. Indemnification

Without limiting the indemnification obligations expressly set forth in other Sections of these Terms, you agree to indemnify, defend (unless Rentaverse elects to defend itself), and hold harmless Rentaverse, its affiliates, subsidiaries, officers, directors, employees, agents, representatives, licensors, partners, successors, and assigns (the “Indemnified Parties“) from and against any and all claims, demands, actions, causes of action, liabilities, losses, damages, costs, and expenses (including reasonable attorneys’ fees and litigation costs) arising out of or related to:

  • Your access to or use of the Platform;
  • Your listing or rental of any Rental Item;
  • Any actual or alleged personal injury, death, or property damage occurring during a rental facilitated by Rentaverse involving your Rental Item(s) or your use of a Rental Item, regardless of cause;
  • Your breach of any terms, representations, or warranties contained in these Terms or any applicable Waiver;
  • Your violation of any applicable local, state, or federal law or regulation;
  • Any dispute between you and another User (Owner or Renter); or
  • Your User Content.
  1. Dispute Resolution & Governing Law

17.1. Mandatory Arbitration Clause: 

(a) Agreement to Arbitrate: Any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, any Waiver, or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Platform or services (collectively, “Disputes“) between you and Rentaverse shall be settled by binding arbitration administered by the American Arbitration Association (“AAA“) in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (the “AAA Rules“) then in effect, except as modified by this Section 13. 

(b) Arbitration Process: A single arbitrator will be appointed. The arbitration will be conducted in Burlington, Vermont, unless otherwise agreed by the parties. The arbitrator’s decision will be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. 

(c) Exceptions to Arbitration: Notwithstanding the foregoing, either party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction located in Vermont to prevent the actual or threatened infringement, misappropriation, or violation of a party’s Intellectual Property Rights. 

17.2. Governing Law: These Terms and any Disputes between you and Rentaverse shall be governed by and construed in accordance with the laws of the State of Vermont, without regard to its conflict of law principles. 

17.3. Venue for Legal Actions: To the extent that any lawsuit or court proceeding is permitted under these Terms (e.g., for injunctive relief or to enforce an arbitration award), you and Rentaverse agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Burlington, Vermont, for the purpose of litigating any such disputes.

  1. Changes to Terms

Rentaverse reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Platform after those revisions become effective, you agree to be bound by the revised terms.

  1. General Provisions

19.1. Entire Agreement: These Terms, together with the Privacy Policy and any applicable Waivers, constitute the entire and exclusive understanding and agreement between you and Rentaverse regarding your use of the Platform and services, superseding any prior agreements or understandings. 

19.2. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck from these Terms and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law. 

19.3. Waiver: The failure of Rentaverse to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Rentaverse. 

19.4. Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Rentaverse’s prior express written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Rentaverse may assign or transfer these Terms, at its sole discretion, without restriction. 

19.5. Headings: The headings and section titles in these Terms are for convenience only and have no legal or contractual effect.

  1. Contact Information

If you have any questions about these Terms, please contact Rentaverse at: 

Email: [email protected]